Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the Shoor application.

1. Introduction

At Shoor, we are committed to safeguarding the privacy of our users. This policy outlines the types of information we collect, how we use it, and the measures we take to protect your data.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when you register or make bookings.
  • Usage Data: Information about how you interact with our app, including pages visited, time spent on the app, and features used.
  • Communication Data: Messages and call details (audio/video) when you communicate with teachers.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Shoor platform.
  • Facilitate bookings and communication between users and teachers.
  • Process payments securely.
  • Send notifications, updates, and promotional content.
  • Ensure compliance with legal obligations.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Teachers to facilitate bookings and communication.
  • Payment gateways to process transactions securely.
  • Service providers to improve the functionality of the app.
  • Legal authorities if required by law.

5. Data Protection

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is entirely secure.

6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your data (subject to legal or contractual obligations).
  • Withdraw consent for data processing at any time.

7. Third-Party Links

Shoor may contain links to third-party websites. We are not responsible for the privacy practices of these websites and recommend you review their privacy policies before providing any personal data.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at support@shoorapp.com.